FROSIGHT's Vision
“To be an integrated partner by providing managed services with the help of robust processes, talented people and state-of-the art systems & technology”
Customer Experience Management, L1, L2 & L3 Tech support, vKYC and Order Processing
Tele-sales, Payment Reminders, App Rating, Tele-collection
Resource Augmentation for customers' inhouse processes
A group of professionals founded FROSIGHT with a view to create value to the industry by undertaking some of the specialized processes so that their clients can concentrate on their core processes to maximize benefits to their stakeholders. FROSIGHT, over a period of time, developed robust processes to deliver its service offerings and adopted state-of-the art systems and technology.
“To be an integrated partner by providing managed services with the help of robust processes, talented people and state-of-the art systems & technology”
Prakash Achanta is a visionary executive with over 25 years of distinguished, global experience in the IT industry, celebrated for driving high-impact projects and delivering transformative, sustainable results across diverse sectors, including E-commerce, Telecom, Banking, Healthcare, and Education. Having held strategic leadership roles at renowned organizations such as HP Inc., Samsung SDS, iSpatial Tech, and Cyient, Prakash is a master in IT Service Delivery, Customer Experience Optimization, and Strategic Roadmap Execution. His extensive expertise
encompasses complex, large-scale, multilingual integrations, reflecting a robust track record in project governance, risk management, Agile methodologies, and lean practices.
With a resilient leadership style and a highly analytical mindset, Prakash is adept at streamlining processes, setting clear, visionary goals, and cultivating high-performing, results-driven teams. His expertise spans critical areas such as Stakeholder Management, Demand Forecasting, Business Development, Pre-Sales Strategy, Resource Planning, Vendor Management, Cost Analysis, and P&L oversight, positioning him as a driving force behind organizational excellence.
Fuelled with passion for growth and a commitment to delivering exceptional results, Prakash is always open to exploring new avenues for collaboration and success. Let’s connect to discuss potential synergies in creating value and achieving unparalleled business excellence.
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Anil Kumar T comes with 10+ years of experience in Operations and Customer Experience Management. Anil holds a master’s degree in electronic media from Tumkur university . Anil joined FROSIGHT after having been associated with companies like TV9, Suvana news TV. Anil is a good linguist who can speak and support our customers in 5 different languages and create positive impact on overall experience. Anil can handle multiple processes including customer support, KYC, tele-sales, collections, various other back office processes. Anil has experience in building accounts from the scratch and established various processes in line with the account requirement. Anil would love to develop productive and qualitative operations and customer support teams by which we attain highest levels of service levels and customer satisfaction and make the end customers happy with friendly and professional interaction. Anil also plays a major role in training customer support teams of various channels, sharing best practices and case studies.
Harsha did his B.Tech in Mechanical Engineering from Jain University. He comes with rich experience in operations management. Harsha can handle various operations with specialization in collection process for various accounts. Harsha is responsible for day-to-day activities to ensure efficient and effective operations, establishing SoPs to run various processes with a defined SLA targets, overall quality control activities, training etc.
FROSIGHT provides Resource Augmentation for various customers to overcome our customers’ sudden surge in resourcing requirements, to meet niche skillset requirement, to overcome temporary demand for resources. We have various hiring models to the meet the specific requirement of our customers.
Flat # P2, Aster Grand, Garebhavipalya, Hosur Road, Bengaluru - 560068
+91 9964313291
sales@frosight.com